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Delivery Information

Christmas Deliveries:

Please note: Due to high volumes of orders over the Christmas period, delivery times may vary. Our last orders online will be on the 20th December up until 12pm, but you will still be able to get those Last Minute Christmas purchases at one of our 11 Stores nationwide right up to Christmas Eve till 3.30pm.

Installations: Any installations ordered during the month of December will be carried out in January 2019.

Free Delivery:

Free delivery to mainland GB addresses on orders over £99 are by either a parcel courier or a pallet courier. See below for further information.

Standard Timescales:

Expected delivery is within 3-7 business days.

One Man Pallet Delivery:

Expected delivery is 3 - 5 business days. All deliveries are made Monday - Friday between 7am and 6pm. These are kerbside only. We advise having two bodies available to help the courier with larger or heavy deliveries. Please note, Powerhouse Fitness advise against one man delivery for larger or heavy orders.

Express Delivery:

Order before 1pm for delivery within 48 hours. Available on selected products only and subject to availability. Friday after 1pm, Saturday and Sunday orders will normally be delivered on a Tuesday.

Two Man/Ground Floor Delivery: (UK mainland only, up to a maximum of 350kgs)

This service is available on larger orders or premium priced products. Expected delivery is 5-7 working days from day of dispatch. You will be called to book a delivery day in advance. Subject to suitable and safe access, the couriers will place the product into a ground floor room of your choice.

Parcel Delivery:

All parcels will require a signature.


Installations can take up to 7-14 working days, this is something the customer is booked in for and the installation team will call to arrange a suitable date.

Life Fitness Install is UK mainland only

Different Deliver Address / ID Checks

We can carry out further checks to verify the cardholders details, such as requesting identification. We will never ask for any sensitive information to be sent to us. Please note the confirmation email is an acknowledgement and is not an acceptance of your order

Delayed Delivery

If you are looking for an extended delivery time or to delay the dispatch of your order please call us as charges may apply.

Commercial/Business Orders Delivery:

For commercial gyms/studios please call the sales team to discuss delivery and installation options.

Delivery times can increase during busy periods of the year. Please call to confirm current lead times if you require a quicker or dated delivery.

Mail Order Return Delivery

Please note: Mail Order Return items are pallet / kerbside deliveries due to the product being built.

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