Delivery and Return Details

Free Delivery:

Free delivery to mainland GB addresses on orders over £99 are by either a parcel courier or a pallet courier. See below for further information.

Standard Timescales:

Expected delivery is within 3-7 business days.

One Man Pallet Delivery:

Expected delivery is 3 - 5 business days. All deliveries are made Monday - Friday between 7am and 6pm. These are kerbside only. We advise having two bodies available to help the courier with larger or heavy deliveries. Please note, Powerhouse Fitness advise against one man delivery for larger or heavy orders.

Express Delivery:

Order before 3pm for delivery within 48 hours. Available on selected products only and subject to availability. Friday after 3pm, Saturday and Sunday orders will normally be delivered on a Tuesday.

Two Man/Ground Floor Delivery: (Up to a maximum of 350kgs)

This service is available on larger orders or premium priced products. You will be called to book a delivery day in advance. Subject to suitable and safe access, the couriers will place the product into a ground floor room of your choice.

Parcel Delivery:

All parcels will require a signature.

Installations:

Please note: Any installations ordered during the month of December will be carried out in January 2019. Installations are a two-man service and are booked with you in advance. Installations are normally within 10-14 working days.

Life Fitness Install is UK mainland only

Commercial/Business Orders Delivery:

For commercial gyms/studios please call the sales team to discuss delivery and installation options.

Delivery times can increase during busy periods of the year. Please call to confirm current lead times if you require a quicker or dated delivery.

Different Deliver Address / ID Checks

We can carry out further checks to verify the cardholders details, such as requesting identification. We will never ask for any sensitive information to be sent to us. Please note the confirmation email is an acknowledgement and is not an acceptance of your order

Delayed Delivery

If you are looking for an extended delivery time or to delay the dispatch of your order please call us as charges may apply.