Delivery and Return Details
Free delivery to mainland GB addresses on orders over £99 are by either a parcel courier or a pallet courier. See below for further information.
Expected delivery is within 3-7 business days.
One Man Pallet Delivery:
Expected delivery is 3 - 5 business days. All deliveries are made Monday - Friday between 7am and 6pm. These are kerbside only. We advise having two bodies available to help the courier with larger or heavy deliveries. Please note, Powerhouse Fitness advise against one man delivery for larger or heavy orders.
Order before 3pm for delivery within 48 hours. Available on selected products only and subject to availability. Friday after 3pm, Saturday and Sunday orders will normally be delivered on a Tuesday.
Two Man/Ground Floor Delivery: (UK mainland only, up to a maximum of 350kgs - charged service)
This delivery service includes the transport of the goods into your building and a ground level room of your choice - provided there are no stairs and the room is accessible. Our courier will call and schedule the delivery, booking in for a specific day. You will then receive a text message from our courier with a three hour window for the delivery on the day agreed. When the driver is close to your address (approx 1 hour in advance) the driver shall contact you via telephone to ensure you are available to receive the goods.Benefits
- Heavy goods, delivered by a two man team.
- Delivered to ground floor room of choice (no stairs/accessible room)
- 3 hour window text message and phone call within the final hour of delivery.
All parcels will require a signature.
VIP Delivery & Installation (charged service)
includes the transport of the goods to a room of choice (even upstairs), the assembly of the machine and the removal of the packaging material. Additionally you will receive a demonstration or explanation as to how the machine works. One of the main benefits being there is no risk of incorrect assembly or other issues. Our professional installation team also check the equipment is working correctly, and can carry out any adjustments on site if needed.Benefits
- Delivered to the room of your choice.
- Equipment assembly by our expert technicians.
- Removal of packaging.
- Equipment demonstration with our experts.
Life Fitness Install is UK mainland only
Commercial/Business Orders Delivery:
For commercial gyms/studios please call the sales team to discuss delivery and installation options.
Delivery times can increase during busy periods of the year. Please call to confirm current lead times if you require a quicker or dated delivery.
Different Deliver Address / ID Checks
We can carry out further checks to verify the cardholders details, such as requesting identification. We will never ask for any sensitive information to be sent to us. Please note the confirmation email is an acknowledgement and is not an acceptance of your order
If you are looking for an extended delivery time or to delay the dispatch of your order please call us as charges may apply.
|Free UK Delivery?||Yes|
|No. of Years Warranty||1|
|Maximum User Weight||115 kg|
|Folds For Storage||N/A|